Meet some of the members of our billing and collections, clinical documentation, engineering, sales and marketing, and leadership teams. As we grow, expect to see some new faces over time.
Billing and Collections
Joyce Smitter, Director of Revenue Cycle Management
Beatriz, Reimbursement Specialist
Bea has over 28 years of medical billing and collections experience.
Candace, Payment Specialist
Candace has over 4 years experience in medical payments.
Karla, Reimbursement Specialist
Karla has more than 12 years of medical billing and collections experience.
LaDesha, Reimbursement Specialist
Tiffany, Reimbursement Specialist
David Forstadt, Vice President of Clinical Operations
David is a Doctoral Candidate in Clinical Psychology and has 15 years of experience in the field of Behavioral Health. Throughout his career, he has held roles as a clinician, professor, and consultant with a focus on Substance Use Disorder populations.
Valerie, Verification of Benefits Supervisor
Valerie has more than 13 years of medical billing and collections experience.
Jessica, Verification of Benefits Specialist
Jessica has more than 16 years of medical billing and collections experience.
Lorena, Verification of Benefits Specialist
Lorena has more than 4 years of medical billing and collections experience.
Nicholas, Utilization Review Supervisor
Nicholas has obtained authorizations for addiction treatment clients for 5 years.
Anthony, Lead Utilization Review Coordinator
Susan, Utilization Review Coordinator
Mark, Quality Assurance Analyst
Jose Choi, Vice President of Engineering
Jose has developed software architecture standards and frameworks in the Financial Insurance industry for over 18 years. He oversees all software development efforts.
KiNam has over 20 years of experience building systems ranging from mobile applications to multi-tier distributed enterprise systems. Previously he was in charge of major functional components of IBM’s products. He is a part-time lecturer at Centennial and Seneca College and is the author of a how-to programming blog for mobile development.
Sales and Marketing
Brian Chevalier-Jordan, Vice President of Sales and Marketing
Brian has more than 20 years of experience in marketing and sales, the majority of which were spent in financial services. Since obtaining his MBA from UC Berkeley in 2006, Brian has held roles at companies such as Cisco, Financial Engines, and Yahoo!. For most of his career, Brian has focused on new product development and sales enablement.
Lee, Business Development Manager
With decades of sales experience, Lee most recently sold medical services to employers as part of employee wellness programs.